Service: Comprehensive. Competent. Solution-oriented.
360° service that sets standards – tailored precisely to your requirements.
At Norres Baggerman, we don’t see service as an add-on, but as a central part of our service promise. As a leading supplier of industrial hose solutions, we deliver much more than just high-quality products: We offer services that make your processes more efficient, safer and more economical – individually tailored to your requirements. Whether you need expert advice, digital tools, tailor-made product solutions, installation services, training or EDI and BMEcat interfaces – our 360° service is as comprehensive as your requirements:
Advice & support – technical expertise that helps
Our technical consultants are at your side with comprehensive expertise. With in-depth industry knowledge, we accompany you from the initial contact to the finished solution:
- Technical consulting & product selection
Analysis of your application and selection of suitable solutions – durable, powerful and safe. - Needs analysis & product consulting
We think along with you – and often one step ahead. - Customised product specifications
Tailor-made, documented, tested and certified. - Customised data sheets
Documentation in your corporate design.
Digital services – efficiency through smart interfaces
We think service digitally. Our goal: to make your procurement process as simple as possible – seamless, transparent and in real time.
- Service portal
24/7 access to product data, availability, stock levels, delivery times, prices, orders, order status and documentation. - Digital interfaces: EDI (transus) & BMEcat
Direct connection to your merchandise management system for automated ordering and delivery chains as well as standardised product data exchange. - Contract models & framework agreements
Predictable processes, attractive terms and maximum supply reliability.
Tailor-made hose solutions – precisely tailored to your application
Standard isn’t enough? No problem. We manufacture customised special hoses that are precisely tailored to your application – functional, durable and compliant with standards.
- Adaptation of technical properties
Diameter, length, bending radius, pressure resistance, wall thickness and much more. - Individual branding
Printing, colour and labelling as required. - Development of new solutions
For particularly demanding applications, we work with you to develop innovative special solutions.
Cutting and assembly service – precisely tailored and time-saving
You define the requirements – we deliver the perfect solution. Our specialised cutting and assembly service provides you with exactly what you need – ready for installation, tested and ready to use.
- Precise cutting
You receive hose material in exactly the length you need. - Assembly service
Pre-assembled hose solutions including connection systems, fully configured. - Test certificates on request
Pressure and leak tests in accordance with regulations carried out directly at our premises.
Additional services – keeping your processes running smoothly
Our service does not end with delivery. We support you throughout the entire life cycle – with offers that create real added value:
- Exclusive training courses & workshops
Practical, first-hand knowledge – for your teams and users. - Marketing support for partners
From product images to data sheets – we provide professional material. - Partner events & networking events
Exchange, innovation and insight into the latest developments.
With Norres Baggerman, you not only get a product, but also a comprehensive service package that simplifies processes, creates added value and provides partnership-based support.
Products
We offer the most comprehensive hose portfolio with matching connection technology on the market for the requirements of a wide range of industries and applications. Durable, reliable, precisely fitting – always one hose length ahead.
Whether you require proven series products or customised solutions, industrial hoses, connection technology or cable protection, you can now configure the ideal solution for your application. Precisely tailored. Available. Always one hose length ahead.
Service
Whether you need expert advice, training, customised solutions, installation services, digital processes or EDI interfaces, our 360° service is as comprehensive as your requirements. This makes your procurement not only easier, but also more convenient.
Support
For us, support means customer proximity in practice: quickly available, technically skilled and solution-oriented. Our experts provide you with personal, fast and competent support. Worldwide, at any time. We are there when you need us.
Flexible Supply Chain
Our global supply chain guarantees maximum security of supply: with intelligent warehousing and logistics concepts, regional distribution centres and digital processes. Whether small quantities or large orders – we deliver flexibly, just in time and exactly as required.
Quality
For us, quality does not begin in production. It is firmly anchored in our corporate culture – in every process, in every detail. We develop durable, robust solutions that function reliably even under extreme conditions. Tested. Certified. Reliable.
Leading Performance for your success
Our claim is also our promise: our customers benefit from durable products, uncompromising quality and reliable service. With technical expertise, personal support and a globally networked supply chain, we are your reliable partner.